Turnaround times are based upon the time the transcript is submitted to me. Saturdays, Sundays, and federal holidays are not considered as working days.

For example, a standard rate job received at 3 p.m. Eastern Time on Monday will be returned by 3 p.m. Eastern Time on Wednesday. And a standard rate job received at 3 p.m. Eastern Time on Thursday will be returned by 3 p.m. Eastern Time the following Monday.

Generally, my working hours are Monday through Friday from 8 a.m. to 7 p.m. Eastern Time. If you submit a transcript outside of my working hours, its receipt time will default to 8 a.m. Eastern Time on the next business day.

Please be sure the transcript you submit is a final and edited version. Proofing an unedited or poorly scoped transcript not only takes more time but may actually make it more difficult for me to catch all of the errors.Please submit your work in PDF format. Corrections are returned via email as annotated PDF pages.